Returns & Refund

Desisoul.in believes in helping its customers as far as possible, and has therefore a liberal return/exchange policy.

Once you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

Refund Policy:

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

Return Policy:

In case of complaints regarding products please let us know in detail & we’ll help you regarding the same.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at fordesisoul@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.